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Supertrade Support Hub

At Supertrade, your success is our priority. Whether you have questions, need assistance, or want expert support, we’re here to guide your trading journey every step of the way.

Frequently Asked Questions

1Where can I find the official Supertrade trading rules?

You can review the current challenge conditions, trading requirements, and account rules in the Supertrade Rulebook. Always check the rules that apply to your specific plan before trading.

View trading rules
2How can I check Supertrade drawdown rules?

Supertrade drawdown conditions depend on the applicable account or plan rules. For current definitions, calculations, and breach conditions, review the dedicated drawdown documentation.

View drawdown rules
3Can I hold trades overnight or over the weekend?

Overnight and weekend holding conditions may depend on the applicable Supertrade plan. Review the current holding rules before leaving positions open outside regular trading periods.

View holding rules
4Is news trading allowed on Supertrade?

News trading conditions are covered in the Supertrade trading documentation. Check the current rules and any plan-specific restrictions before trading around high-impact events.

View the news trading rules
5What happens if I breach a trading rule?

The outcome depends on the type of breach and the applicable account conditions. Supertrade distinguishes between different breach scenarios, so review the official breach rules for details.

View breach rules
6Where can I find information about Supertrade plans and pricing?

Current plan and pricing information is available in Supertrade’s pricing resources. Review the latest options before selecting a challenge or account type.

View plans and pricing
7Where can I find information about payment methods?

Available payment methods and related instructions are listed in the Supertrade payment documentation.

View payment methods
8How do I get help with my Supertrade account?

If you need help with account access, dashboard issues, payments, or a technical problem, use the available Supertrade support channels and provide relevant account details where appropriate.

Contact support

Still have questions?

If you didn’t find the answer you were looking for, email us at [email protected] or use our live chat below.
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Trading involves significant risk. Past performance is not indicative of future results. This is a simulated trading environment. Supertrade provides educational trading services.
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Supertrade Ltd, a company incorporated under the laws of Saint Lucia with registered number 2024-00699, located at Ground Floor, Rodney Court Building, Rodney Bay, Gros Islet, Saint Lucia, LC01 101, operates and owns this website, as well as provides services under the Terms and Conditions posted on the website. Supertrade Prop Ltd, a company incorporated under the laws of England and Wales with registered number 16234284, located at 52-56 Standard Road, London, England, NW10 6EU, acting as a payment agent.