Supertrade Support Hub
At Supertrade, your success is our priority. Whether you have questions, need assistance, or want expert support, we’re here to guide your trading journey every step of the way.
Frequently Asked Questions
1Where can I find the official Supertrade trading rules?
You can review the current challenge conditions, trading requirements, and account rules in the Supertrade Rulebook. Always check the rules that apply to your specific plan before trading.
View trading rules2How can I check Supertrade drawdown rules?
Supertrade drawdown conditions depend on the applicable account or plan rules. For current definitions, calculations, and breach conditions, review the dedicated drawdown documentation.
View drawdown rules3Can I hold trades overnight or over the weekend?
Overnight and weekend holding conditions may depend on the applicable Supertrade plan. Review the current holding rules before leaving positions open outside regular trading periods.
View holding rules4Is news trading allowed on Supertrade?
News trading conditions are covered in the Supertrade trading documentation. Check the current rules and any plan-specific restrictions before trading around high-impact events.
View the news trading rules5What happens if I breach a trading rule?
The outcome depends on the type of breach and the applicable account conditions. Supertrade distinguishes between different breach scenarios, so review the official breach rules for details.
View breach rules6Where can I find information about Supertrade plans and pricing?
Current plan and pricing information is available in Supertrade’s pricing resources. Review the latest options before selecting a challenge or account type.
View plans and pricing7Where can I find information about payment methods?
Available payment methods and related instructions are listed in the Supertrade payment documentation.
View payment methods8How do I get help with my Supertrade account?
If you need help with account access, dashboard issues, payments, or a technical problem, use the available Supertrade support channels and provide relevant account details where appropriate.
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